Denial code

PR 204 denial code

Not covered under the patient’s current benefit plan.

Usually lost PR CO 204

What PR 204 means

PR: Patient responsibility. This one goes on the patient statement.

So the balance is billable to the patient, provided your advance notice was in order. Check that before the statement goes out. Billing a patient for something you contractually agreed to absorb is the expensive mistake on this code.

The same code, a different prefix. 204 also arrives as CO 204. The reason for the denial is the same. The prefix decides who pays for it, so the next step is not the same. If your remit says CO 204, read that page instead.

Is it worth appealing?

Usually lost. Recoverable only with unusual evidence. Triage by dollar value.

Why it fires

In the order we see it.

  1. The service is excluded from the patient's current benefit plan.

What to do

Check for an ABN or a patient waiver, then bill the patient or write off.

What actually wins it

The documentation, not the argument.

The common mistake. Do not bill the patient on a Medicare claim without a valid ABN signed in advance.

Where this comes from. This is our own reading of the code, not the payer's and not a copy of the standards text. We classify it from how these denials actually resolve. Where we are unsure, we say so rather than guessing.

PR 204 description

Not covered under the patient’s current benefit plan. So the balance is billable to the patient, provided your advance notice was in order. Check that before the statement goes out. Billing a patient for something you contractually agreed to absorb is the expensive mistake on this code.

This is our plain-English wording, not the official X12 text. X12 asserts copyright over the published descriptions, so we write our own and say what it means for the money rather than restating the code.

The remark code beside it

The adjustment code says the claim was reduced. The remark code printed next to it says why, and it is the one that tells you what to send back.

RemarkWhat it means
N30 The patient was not eligible for this particular service on that date. That is narrower than not being covered at all, and the difference matters.

Related codes

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